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Technical Account Manager (TAM)

Atlassian's personal, technical account manager.

Technical Account Manager (TAM)

Atlassian's personal technical account manager.

A Technical Account Manager (TAM) has direct access to Atlassian support, product and development teams. Together with the customer, they analyze what KPIs should be set and consistently measured for the quality and quantity of Atlassian solution usage. Atlassian TAMs also help optimize team productivity.

When upgrading Atlassian products, a TAM can provide important guidance and direction with their cross-functional and cross-product technical knowledge. In addition, TAMs analyze existing usage trends and advise on best practices. Proactively, they accompany step by step on the way to better automation, integration, etc.

Customers gain early access to Alpha/Beta/Pioneer programs through their TAM and are informed of exclusive events to meet peers. Firmly scheduled feedback sessions with product management on product direction round out the portfolio.

Atlassian Technical Account Manager (TAM) - Betreuung beim Upgrade von Atlassian-Produkten, Definition von KPIs für Messungen u.v.m.

Our Services:

Consulting

We are happy to advise you in detail and personally regarding the Atlassian products and our services around Atlassian.
Consulting

Configuration

Talk to our experienced consultants who analyze potential and agree with an optimization plan.
Configuration

Support

No matter if you are new to the Atlassian Suite or just need a hand with a certain topic – we are glad to help.
Support

Development

Do you need special functions that are not covered by any existing app? We develop your own apps individually adapted to your needs.
Development

Hosting

We are helping you to reach the availability that you need by offering several different service level categories with up to 99.9% availability.
Hosting

Trainings

Teams of up to 8 can schedule private sessions, either online, or we’ll come to your site and deliver Team (Onsite) classes. 
Trainings

Licenses

We offer attractive package benefits and advise on advantageous options for buying or extending Atlassian licenses.
Licenses

Optimization

We stabilize your atlassian systems and make sure they always run perfectly!
Optimization

Contact us for more information!

In a free get-to-know-you meeting, we can better understand you and tailor our services for you.

Service 8/8/22

Premier Support

Direct 24/7 support from experienced support staff and in combination with the proven catworkx support.
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Jobs

Account Manager (w/m/d) Mid Market

catworkx | Köln oder Home Office | Voll- oder Teilzeit & Festanstellung | Ab sofort
Technologie 8/8/22

Atlassian Data Center

Data Center is the self-managed enterprise solution that supports companies through its high scalability.
Referenz

Modern and user-friendly service portal

TIMETOACT implements a new service portal for FitX with Jira Service Management, replacing the former system in a short time.

Atlassian Cloud Roadmap
Wissen 9/2/22

Atlassian Cloud Roadmap

All about the end of support for Atlassian servers and what opportunities and licensing options this means for you.
Technologie 9/26/22

Atlassian Enterprise Cloud

Atlassian Enterprise Cloud: Designed for large teams with global collaboration, enterprise security, governance, unlimited instances, sandboxes, SSO, full data residency & uptime guarantee.
Referenz

Interdisciplinary collaboration at C&A with Atlassian

TIMETOACT supports C&A in homogenizing its tool landscape with the Atlassian product range ► Read Success Story now and learn more
Atlassian Access - Cloud Competence Center
Produkt 9/28/22

Atlassian Access

Atlassian Access offers a central admin console for managing the cloud products used, such as Jira, Confluence, Bitbucket and Trello.

Übersicht 9/12/22

Atlassian-Trainings

catworkx is the largest official Atlassian training partner worldwide. We are authorized to teach the training courses developed by Atlassian on Atlassian products.

Migration zum Cloud Competence Center
Leistung 9/2/22

Atlassian Cloud Migration

catworkx supports you in all aspects of Atlassian Cloud migration or the introduction of the appropriate cloud solution.
Offering 8/8/22

Atlassian Enterprise License Agreement (ELA)

Designed specifically for large enterprises and corporations, ELA includes all Atlassian products.
Atlassian Jira Cloud
Produkt 9/2/22

Jira Cloud

Jira Cloud offers teams a flexible and scalable platform for project management and the planning and tracking of tasks.
Übersicht 5/27/24

Atlassian-Trainings

catworkx is the largest official Atlassian training partner worldwide. We are authorized to teach the training courses developed by Atlassian on Atlassian products. We offer our training courses in Hamburg, Stuttgart, Munich, Vienna and Winterthur, at your premises and online.
Kompetenz

Years of Atlassian expertise

Based on Atlassian solutions, we support and advise companies on the path to digital and agile transformation.
Offering

Atlassian Enterprise

Atlassian Enterprise solutions tailored to your needs: Discover Atlassian Enterprise with catworkx: scale teamwork, ensure performance and support complex business needs.
Technologie

Atlassian Deployment options

Cloud, Data Center or Teamworkx Cloud Hosted?
Service 9/12/22

App development by catworkx – customized and marketable

catworkx App Development: Custom apps, workflow automation, macros, blueprints & integrations for Jira and Confluence to boost efficiency and adapt solutions to your needs.
Service 9/12/22

Managed Services – Your operation & support for Atlassian

catworkx Managed Services: Expert support for Atlassian tools, ensuring smooth operation, optimized workflows, and continuous improvement for your teams.
Service 9/12/22

Licenses & Apps

Unrivalled fast licensing service incl. optimization for all Atlassian and Marketplace products
Service 9/22/22

Service contracts

From in-app configuration to complex operational issues, our team provides you with uncomplicated, fast and reliable expert assistance and solutions

Stay updated

Are you interested in the Atlassian ecosystem, modern teamwork, the digitalization of the working world and agile methods?

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