“The competence of the catworkx team is very high and the contact with each other is open and honest. I had a very good feeling about working together from the very beginning”.
“We have had very good experience at JKU with the linking of the Jira Service Desk service portal and the Knowledge Base – efficient use pays off: The customer looks at the service portal during his search, enters his search term and immediately receives matching articles from the Knowledge Base. In the best case, his…
“There were many constructive suggestions that we could implement together with catworkx.”
“catworkx supported us well during the implementation because we were able to benefit not only from the elaboration of the workflows but also from the best practices during the implementation. In addition, the licensing department of catworkx helps us very well with the management of the Atlassian licenses”.
Large companies are increasingly turning to lean and agile methods to help them make the transition to more effective product delivery strategies during digitization. Today, the approach of agile, product-oriented teams often surpasses conventional, linear waterfall approaches.
Software products from Atlassian are efficient, innovative and designed for many purposes. But it is not possible for Atlassian to meet every requirement. This is where our adaptation development comes into play. We implement your requirements or integration wishes for you.
From analysis to access time – With our Operations and Support Services for your Atlassian infrastructure, you are supported from A to Z around the clock. And all this according to your wishes ITIL based.
Jumpstart to scaled agility: Atlassian’s Jira Align Production Jumpstart is an effective way for companies to migrate their existing Atlassian toolchain to Jira Align. Jira Align is the solution for medium-sized and large companies that want to combine their business strategy with technical implementation.
From in-app configuration to complex operational issues, our team provides you with competent support and solutions in an uncomplicated, fast and reliable manner. To do this, simply create a ticket via our catworkx helpdesk or contact us by phone.
On the basis of IT Service Management (ITSM), (business) processes can be improved in terms of customer and service orientation – the use of the right tools and the structured structure of the IT department are important here.
Application Lifecycle Management (ALM) at catworkx fulfills all requirements from the development and support of applications to the entire lifecycle of an application, using Atlassian tools.
In order to analyze, optimize, automate and make transparent all processes in a company, we at catworkx focus on the implementation of Business Process Management (BPM) with Atlassian solutions.
catworkx is an Atlassian Platinum & Enterprise Solution Partner specialized in customized individual training with Jira applications and Confluence.
Atlassian has renamed its popular ITSM solution Jira Service Desk (JSD) to Jira Service Management (JSM) and has added many new features. “High-velocity ITSM, powered by Jira,” is how Atlassian describes the product released on November 9, 2020 in the…
In recent years, Atlassian has invested heavily in expanding the cloud offering for the Atlassian toolchain (Jira Software, Confluence, Jira Service Desk, Bitbucket / Bamboo, Access). In addition to numerous new functions reserved for the cloud variant, various service offers…
With Confluence 7.8 and Bitbucket 7.6 (server and data center) Atlassian released the latest versions of the software in September. The new version of Bitbucket is a Long Term Support Release (LTS). We have summarized for you which improvements the…
Automatically create and update pages from Jira in Confluence – this works with the “Teamworkx Issue Publisher for Jira” from catworkx The use of this app enables the simple and fast creation of process or project documentation. The current major…
