In a study commissioned by Atlassian in November 2021, Forrester Consulting, a U.S. research and advisory firm, surveyed Jira Align customers about the benefits of using Jira Align for their business. This analysis (Forrester Total Economic Impact (TEI) report ) looked at the potential ROI customers could realize by selecting Jira Align as their preferred enterprise agility solution. Forrester examined areas such as manual process reduction, developer productivity, improved time to market, and how Jira Align eliminates inefficient practices through better decision making. The TEI report is intended to help Jira Align (JA) partners better quantify the value JA can have for an organization.
“Jira Align connects your business strategy with technical execution,” according to Atlassian’s statement. What is true is that using Jira Align allows large organizations to take full advantage of agile to innovate. Jira Align supports the agile transformation of a company through comprehensive networking of acting individuals and teams. Jira Align is an enterprise-level agile planning solution that helps organizations scale agile practices. Atlassian Jira Align enables companies to implement agile frameworks such as LeSS, SAFe or S@S.
In November 2021, Atlassian commissioned renowned Forrester Research to find out what exactly is the benefit of using Jira Align. The study, commissioned by Atlassian, is publicly available. It focuses on the overall business impact of companies undergoing complex agile transformations. Atlassian describes the study as a framework that shows how to evaluate the potential positive financial impact of using Jira Align. Furthermore treated:
- Key challenges companies faced before deploying Jira Align and how the solution helped improve productivity, visibility, and time to market
- Quantified benefits of using Jira Align
- An analysis of the costs when considering Jira Align
Is it worth investing in Jira Align and for whom is it interesting?
Especially companies that have concerns and a “price shock” regarding the costs of Jira Align are “picked up” with this study. Because, according to Forrester, the report (Forrester Total Economic Impact (TEI) report) helps understand how to better quantify the value that Jira Align can have for an organization, from tool consolidation to cost savings to impact on agile and digital transformations. To do this, the TEI report used an organizational model based on interviews with customers and Jira Align stakeholders to show the impact of Jira Align on the bottom line.
This report is therefore relevant to all potential as well as existing Jira Align customers and, according to Atlassian, may be particularly relevant to companies in finance, telecommunications and manufacturing, as the customers surveyed by Forrester are from these industries.
What are the key findings from the study*?
Forrester found that a composite Jira Align customer (based on real customer interviews) generates a 340% ROI and a net present value (NPV) of $16.10 million (undiscounted $20.83 million) over a three-year period. These benefits are composed as follows:
- PM productivity of $9.4 million.
- Development team productivity of $1.1 million.
- Additional revenue from faster time to market of $3.6 million
- Reduced waste through better investment decisions of $6.8 million
- Project managers, product managers and program managers (PMs) achieved overall time savings of up to 70%.
- Productivity of the development team increased by 10%
However, one of the key findings of the study is that time-to-market for the most complex projects was reduced by 50% through the use of JA.
Other advantages include:
- Better product investment decisions reduce wasted resources
- The improved employee experience leads to increased morale
- Improved collaboration with other departments, including departments other than engineering
The study also includes customer quotes and can be downloaded here.
*based on a study conducted by Forrester Consulting on behalf of Atlassian in November 2021.
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