Insight Essentials Cloud 1200 x 800 px

In the Insight Essentials training, participants will learn how to extend their Jira service management workflow with Insight’s asset management capabilities.

This hands-on training serves as an introduction to the core features of Insight. You will learn how to use Insight to manage your enterprise assets (Enterprise Asset Management, EAM) and IIT assets (IT Asset Management, ITAM). You will also learn about the functions of the Configuration Management Database (CMDB).

This training will familiarize you with the Insight user interface and navigation. You will work with object schemas to create and manage object types, attributes, and objects. Searching and report generation will also be covered. Learn how to configure Insight automation and integrate with external systems to import data into Insight.

Duration8 hours
Target groupInsight users, insight managers, insight administrators, service project administrators, and other incident response team members such as IT ops managers, IT support managers, technical leads, developers, site reliability engineers, network engineers
  • Insight Overview
  • Insight basics
  • Create object types and attributes
  • Connecting object types
  • Search and Basic IQL
  • Data import
  • Insight Automation
  • Insight reporting
More informationOfficial Atlassian course description. (in English)