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Team ’26 Roundup 

What’s new in Service Collection

Date

23 June 2026

Time

11:00 CEST / 11:00 PDT

Choose the session that fits your schedule: EMEA – 11:00 CEST or AMER – 11:00 PDT on 23 June 2026. Can't attend live? Register anyway and receive the on-demand recording after the event.

REGISTER · EMEA 11:00 AM CEST
REGISTER · AMER 11:00 AM PDT

Join us on 23 June 2026 for a live 45-minute session exploring the latest innovations in Atlassian Service Collection announced at Team ’26. Discover how Atlassian is bringing employee support, customer service, incident management, and asset management together on a unified, AI-powered platform—eliminating fragmented tools and enabling faster, smarter service delivery.

Atlassian product experts Ken Connally and Rick Lefort will demonstrate the newest capabilities, including Rovo Service, AI-native Incident Command & Prevention Centers, Hardware Asset Management (HAM), omnichannel customer service with voice AI, WhatsApp and SMS support, and the power of Teamwork Graph and Rovo agents. Through practical use cases, you'll see how AI, automation, and connected service data are transforming service operations across the enterprise.

More about the event
Event

Atlassian Team '26 in Anaheim, California

Join catworkx at Atlassian Team ’26 in Anaheim. Discover key topics, explore the latest in AI-powered teamwork, and connect with our experts on-site.

May 05
Training

Advanced Asset Management in Jira Service Management (Cloud)

Over the course of the "Advanced Asset Management in Jira Service Management" training participants will learn how to unlock the full power of Jira Service Management with the help of assets.

Event

The Art of the Switch: How to Change Service Platforms

Evaluate your legacy ITSM strategy. Learn how to plan a successful transition and avoid costly mistakes in this expert-led webinar.

May 27
News 1/10/25

A new chapter for catworkx US

catworkx announces Nick Howser as new CEO of US operations. With 13+ years in the Atlassian ecosystem, he aims to enhance customer success and spearhead growth in the U.S. market.
Referenz

New license strategy for CG Car-Garantie

CarGarantie optimised its Atlassian licensing with catworkx – for greater cost efficiency and flexibility in its growing IT infrastructure.
Service 9/22/22

Service contracts

From in-app configuration to complex operational issues, our team provides you with uncomplicated, fast and reliable expert assistance and solutions
Event Archive

Atlassian Team '24 (Las Vegas)

It's Atlassian's best and biggest event: Atlassian Team '24 takes place in Las Vegas this year from April 30th. And once again, it's all about teamwork innovation - the evolution of how people work...
Event Archive

Atlassian Team '24 (Las Vegas)

It's Atlassian's best and biggest event: Atlassian Team '24 takes place in Las Vegas this year from April 30th. And once again, it's all about teamwork innovation - the evolution of how people work...
Event Archive

Atlassian Team '24 (Las Vegas)

It's Atlassian's best and biggest event: Atlassian Team '24 takes place in Las Vegas this year from April 30th. And once again, it's all about teamwork innovation - the evolution of how people work...
Whitepaper 9/15/22

Modeling team dependencies in SAFe®

Read the white paper to find out how SAFe® teams use PI Planning (Program Increment Planning - central synchronization meeting) to define common goals, identify dependencies in the team plans and discuss them.

News 9/18/24

New pricing structure for Atlassian Cloud from October 2024

Atlassian is implementing significant price and package changes for its cloud products as of October 16, 2024. The price adjustments affect Jira, Confluence, Jira Service Management and other products, among others. Certain Jira Service Management features will also be moved to higher-value editions and some services will be converted to a usage-based pricing model.
Lösung 9/21/22

IT-Service-Management (ITSM)

IT Service-Management (ITSM) can be used to improve (business) processes in terms of customer and service orientation.
News 1/17/25

Welcome: Jimmy Areias joins our US team

We’re excited to welcome J. Areias as our new Strategic Account Manager for the US! With 17 years of experience, he brings deep expertise in optimizing workflows and implementing Atlassian solutions.
News 4/17/25

Mission & Magic – catworkx at Atlassian Team '25

Encounters, emotions, and new ideas: Team '25 in Anaheim was a real highlight for catworkx—and another milestone in our partnership with Atlassian.
Nachbericht Atlassian Team' 23: Neue große Produktankündigungen - Atlassian Intelligence, Atlassian Confluence Whiteboards oder Atlassian Beacon
News 4/25/23

Highlights & Impressions: Follow-up to Atlassian Team'23

Recap of Atlassian Team'23: Discover new product announcements like Atlassian Intelligence and Confluence Whiteboards, plus catworkx's 'Partner of the Year 2022' award in 'Team Excellence'.
Referenz

Modern and user-friendly service portal

TIMETOACT implements a new service portal for FitX with Jira Service Management, replacing the former system in a short time.

Beitragsgrafik Itenos
Referenz

JSM-Lösung für maximale Kunden- und Service-Orientierung

ITENOS has been a specialist in secure IT and telecommunications solutions for over 24 years. For a digitalisation offensive, the company chose catworkx as its partner for a new ITSM solution.
Event

Beyond Cloud Migration: Turn Your Cloud Journey into Value

Join catworkx, Atlassian, and AWS experts to learn how organizations turn Cloud transformation into measurable business value and faster innovation.

Jun 11
Event

INSIGHTS Conference 2026

Join us at the INSIGHTS Conference 2026 in Cologne for top-tier keynotes, expert talks, and networking with digital leaders and IT innovators.

Apr 23
Event

Connect: Cloud Bound in Munich

Join catworkx at Atlassian Connect: Cloud Bound Munich on 5 March 2026 to discover real-world cloud transformation insights, AI-powered teamwork, and enterprise adoption best practices.

Mar 05

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