catworkx is part of
Webinar Atlassian + Forrester

The Art of the Switch: How to Change Service Platforms

Date

27 May 2026

Time

11:00 AM CEST / 11:00 AM PT

Location

Live online
Watch now

Is your legacy ITSM platform equipped to support your future? Rising costs, increasing complexity, and limited AI capabilities are forcing many organizations to reassess their current solutions. The path forward is not always straightforward—whether to optimize, replace, or temporarily run parallel platforms—and missteps can be costly.

Join Atlassian for a 45-minute webinar on May 27, 2026, featuring Julie Mohr (Principal Analyst, Forrester) and Grady Gausman (Senior Product Marketing Manager in Atlassian, Jira Service Management). This session will provide practical guidance on identifying the right time to transition, selecting a suitable platform, and managing migration risks, including coexistence strategies. Designed for ITSM and ESM leaders, the webinar will help you plan and execute a successful move away from legacy systems with clarity and confidence.

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