Incident Handling with Jira Service Management: Now what belongs together grows together
With the expansion and rebranding of Jira Service Desk to Jira Service Management, Atlassian has created a tool for service management at high-velocity. In this webinar, Dr. Wolfgang Tank, Co-Founder and CIO catworkx GmbH, will present the new features of this ITSM solution.
In his talk, he briefly discusses the history and development of Jira Service Desk and shows how the incident management process particularly benefits from the integration of Opsgenie in JSM.
The presentation will be given in German language.