The Teamworkx Suite contains a collection of consulting products and method building kits (SmartStart and SmartCheck), which can be used to introduce Atlassian products (e.g. a Jira Service Desk) as well as procedures (e.g. SAFe® 5) quickly and purposefully into companies. The use of the Teamworkx Suite is particularly suitable for the application focuses ITSM (general service desks / ITIL for IT support), ALM (Application Lifecycle Management for comprehensive software development), Agile (agile methods like SAFe® 5, SCRUM or hybrid models) as well as for general process digitization and for collaboration and workflow systems.
Teamworkx Suite – Elements & Concept
The Teamworkx Suite is designed in such a way that the consulting elements stand on their own and can be used for a concrete need or for specific requirements. The customer can choose freely from the following two elements or combine them:
- SmartStart as a workshop format for the introduction of Atlassian products
- SmartCheck as a tool for an assessment of corresponding processes and methods (SAFe®, ITIL ITSM) in connection with the selected Atlassian software.
The elements themselves are standardized and guarantee a high quality of execution, taking catworkx best practices into account. At the same time, the elements of the Teamworkx Suite support larger change processes at the customer’s site due to their flexible combinability. For example, at the beginning of an agile transformation with the customer, an environment with Jira software can be set up (SmartStart), which supports agile working methods on the software side. The new working method can then be checked later (SmartCheck).
By combining these consulting elements, the SmartSuite is an ideal tool to support an agile change process in iterative steps and based on empirical experience values.
SmartStart – Targeted introduction of Atlassian products
With Teamworkx SmartStart, as part of the Teamworkx Suite, the customer receives – after a detailed requirements analysis – an individual prototype based on Jira, Jira Service Desk or Confluence. The first data, tasks and documents are already visualized in a collaborative working environment. After an extensive test phase, the results are evaluated and recommendations for action are derived for a rollout or a follow-up project.
In order to keep the effort as low as possible, to make it easy to calculate and to give all participants security, catworkx offers this workshop at a fixed price plus sales tax and expenses.
SmartCheck – Assessment of the methodology and use of the Atlassian Toolchain
With Teamworkx SmartCheck, as part of the Teamworkx Suite, the customer receives a structured analysis of his current situation: a gap or readiness analysis checks the degree of compliance with processes, standards and frameworks together with the efficiency check of the Atlassian tool-usage. The aim is to determine the quality of processes, methods and tool configurations already introduced, in order to be able to make recommendations for action based on this. With a checklist-based approach, customers receive a structured analysis at a fixed price.
SmartCheck is currently available in the following form:
- SmartCheck: SAFe®
SmartCheck SAFe® uses qualitative criteria to record a company’s competencies in the area of “scaled agility” according to the Scaled Agile Framework (SAFe® 4.X/ 5.X) and the suitability of the current tool configuration. The assessment is conducted by a SAFe® Program Consultant (SPC) certified by Scaled Agile. The result provides the customer with an understandable and clear view of whether the company is ready for the introduction of agile scaled processes.
Teamworkx by catworkx intelligently combines services, business solutions and apps into a complete enterprise portfolio in the Atlassian ecosystem.