identity management
Effective identity management is an essential component for many companies today when it comes to controlling access authorizations and adhering to compliance guidelines. catworkx has many years of experience in connecting directory services via identity providers, which can be hosted locally or connected to the desired Atlassian application via web services.
Cloning & Staging
Cloning & Staging in the Teamworkx Cloud Hosted offer flexible and effective possibilities (e.g. fast setup of test systems or environments for individual prototyping) for companies. With the support of catworkx, company-specific procedures are evaluated and established within a project.
Package change
Teamworkx Cloud Hosted grows flexibly with you. requirements increase? A prototype becomes a business critical application? With a package change you can provide more resources or less costs.
Training
As the world’s largest provider of Atlassian training, catworkx conducts a wide range of official training courses for Jira and Confluence (. All trainings can be held remotely, in the catworkx training rooms or on-site at the customer’s premises. An individually composed training program is also possible. Click here to the training calendar.
2nd level support
catworkx customers who need support for their Atlassian Cloud environment can contact technical support (by phone, email or r. Key users and administrators receive quick and uncomplicated assistance with questions and problems as well as support with the configuration or connection of systems.
User Helpdesk (UHD)
In addition to the 2nd level support, catworkx customers also have the possibility to provide an internal helpdesk in their company, which is supervised by catworkx. Support requests from employees can be submitted and processed quickly and easily here. Dispatching to other support channels is also carried out if required.