Teamworkx Cloud Hosted

With Teamworkx Cloud, you can look forward to a flexible future for your on-premises installations.

In many companies, IT departments face the challenge of reducing costs.
Administrative expenses must be minimized, operating concepts must be optimized at the same time, and expenditures for infrastructure must be increasingly saved. Although it is often not possible to operate business and data protection-critical infrastructures in the cloud, there is nevertheless competition with corresponding offers. With Teamworkx Cloud Hosted, catworkx offers a future for customers who do not want to do without their proven on-premises functionalities and who do not want to operate their own infrastructure. Without great migration effort, with full catworkx service!

Simple.

Teamworkx Cloud Hosted makes complicated things simple. From the order to the turnkey provision of new instances to maintenance-free operation.

Reliable.

Teamworkx Cloud Hosted is operated entirely in the data location Germany. Distributed across multiple data centers, a highly available, individually scalable platform is available to reliably operate your Atlassian instance.

Secure.

Teamworkx Cloud Hosted is designed with a special focus on security at every level. Atlassian’s “Long Term Support (LTS)” applications in separate networks form the secure basis for each customer instance.

Our premium service that your team deserves!

We operate on-premises

Your Atlassian On-Premises. As they know it. With your functions. Your data. At your pace.

We are preparing for Atlassian Data Center

Atlassian Server? Update possible in a few minutes.

We do not migrate, we take over

Your data. Your configuration. Your application version. Your web address.

We scale with you

Your teams. Your requirements. Our service.

We guarantee

Undivided resources. High availability. Secured location. Excellent service.

We backup data

Every day. Encrypted. Restore possible at any time.

Four different cloud plans for teams of all sizes

Teamworkx Cloud STeamworkx Cloud MTeamworkx Cloud LTeamworkx Cloud XL
PackageThe package Teamworkx Cloud S is ideal for small teams, as an entry into the world of Teamworkx Cloud.The package Teamworkx Cloud M supports growing teams with resources for future tasks.The package Teamworkx Cloud L offers a professional working environment even for large teams with growth ambitions.The package Teamworkx Cloud XL guarantees teams of all sizes* an optimal environment for individual needs.
ExamplePPM, small development teams, DSGVOITSM, Change Management, IntranetQM, Corporate Level CollaborationSAFe®, Business Intelligence
User limitsnonenonenonenone
Recommendationup to 500 users with moderate use of appsup to 2000 users or with increased use of appsup to 5000 users or for demanding use of appsfrom 5000 users or with intensive use of complex apps
Guaranteed resources2 vCores, 8 GB RAM, 1 Gbit/s /
10 Gbps
4 vCores, 16 GB RAM, 1 Gbit/s /
10 Gbps
8 vCores, 32 GB RAM, 1 Gbit/s /
10 Gbps
14 vCores, 48 GB RAM, 1 Gbit/s /
10 Gbit/s*
Storage100 GB 200 GB500 GB2 TB*
Nodes1-4 (Atlassian Data Center)
SupportStandard: 9/5 On-Demand Support / Available: 24/7 premium support, SLA*
Available forJira Software, Jira Service Management, Jira Core, Confluence, Bitbucket, Bamboo (by arrangement)

* Upgrades available on request

Try Atlassian Cloud for free

Just try out Teamworkx Cloud Hosted to see if it is right for your team. We will gladly take care of the trial licenses and the backup of your cloud domain.

Contact us

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    Advantages at a glance:

    From Application network to VPN

    Your successful way to Teamworkx Cloud Hosted

    We are happy to support and advise you every step of the way.

    Teamworkx Cloud Hosted Portfolio
    Plan
    Package selection

    Teamworkx Cloud Hosted can be adapted to your requirements at any time by changing the packages. Nevertheless, your project needs the right performance for a successful start. Our specialists will be happy to help you select a package that best suits your profile.

    Licensing consulting

    Teamworkx Cloud Hosted simply continues to use existing licenses. Nevertheless, there may be a need for advice in the event of new instances or a change. During the licensing consulting process, particular attention is paid to the terms, the different pricing models and the integrated apps with the aim of simplifying the offer and achieving cost optimization.

    Process analysis

    Teamworkx Cloud Hosted simply continues to use existing content and configurations. Nevertheless, there may be a need for advice in the event of new instances or a change. During the process analysis, technical concepts are developed, in which specific requirements, existing and also new process structures as well as the resulting user stories, are incorporated. The results then form the basis for the agile project implementation, in combination with the implementation (via backlog and sprints). The process analysis can also be used in combination with a process consulting, for example for the redesign of process organizations.

    SmartStart

    Teamworkx Cloud Hosted simply continues to use existing content and configurations. Nevertheless, there may be a need for advice in the event of new instances or a change. In the course of a SmartStart workshop, after a detailed requirements analysis, an individual prototype is created based on Jira Software, Jira Service Desk or Confluence with defined use cases. The first data, tasks and documents are already visualized in a collaborative working environment. After an extensive test phase, the results are evaluated and recommendations for action are derived for a rollout or a follow-up project.

    Build
    Migration

    Before the migration, a runbook is first created with all relevant information about the operation of the Atlassian application and the associated processes. Once all preparations are complete, the data and configuration of one or more server or data center environment(s) is then transferred to the Teamworkx Cloud.

    Blueprints

    Concentrated catworkx knowledge combined in compact templates and configurations: catworkx blueprints provide ready-made and configured solutions and best practice approaches. The templates enable specialist departments a quick and cost-effective introduction to specific Atlassian topics and methods. catworkx-Blueprints is currently available in the following specifications:

    • GDPR
    • SAFe┬«
    • PPM
    • ITSM
    • Change Management (coming soon)
    Application Configuration

    Teamworkx Cloud Hosted provides users with application access in the role of “System Administrator”, the possibilities are not restricted. Our experts also offer the following additional services if required:

    • Workflow modelling
    • Development of rights and role models
    • Scripting / Automation with available apps for the Atlassian Cloud
    • Definition of Custom Fields
    • Interconnection of Atlassian products (Jira Core, Jira Software, Jira Service Desk, Confluence, Status Page, etc.)
    App Development

    The apps we develop for Atlassian products like Jira and Confluence are smart and robust. The best of these are available on the Atlassian Marketplace. Should you not find what you are looking for there, please contact us, we have more than 270 solutions ready.

    Run
    Identity Management

    Effective identity management is an essential component for many companies today when it comes to controlling access authorizations and adhering to compliance guidelines. catworkx has many years of experience in connecting directory services via Identity Providers, which can be locally hosted or connected to the desired Atlassian application via web services (e.g. Azure ADFS).

    Cloning & Staging

    Cloning & Staging in the Teamworkx Cloud Hosted offer flexible and effective possibilities (e.g. fast setup of test systems or environments for individual prototyping) for companies. With the support of catworkx, company-specific procedures are evaluated and established within a project.

    Package Change

    Teamworkx Cloud Hosted grows flexibly with you. Requirements increase? A prototype becomes a business critical application? With a package change you can provide more resources or less costs.

    Training

    As the world’s largest provider of Atlassian training, catworkx conducts a wide range of official training courses for Jira and Confluence (Cloud, Server & Data Center). All trainings can be held remotely, in the catworkx training rooms or on-site at the customer’s premises. An individually composed training program is also possible. Click here to the training calendar.

    2nd Level Support

    catworkx customers who need support for their Atlassian Cloud environment can contact technical support (by phone, email or remote). Key users and administrators receive quick and uncomplicated assistance with questions and problems as well as support with the configuration or connection of systems.

    User Helpdesk (UHD)

    In addition to the 2nd level support, catworkx customers also have the possibility to provide an internal helpdesk in their company, which is supervised by catworkx. Support requests from employees can be submitted and processed quickly and easily here. Dispatching to other support channels is also carried out if required.

    Improve
    Update

    In Teamworkx Cloud Hosted, the application version can be changed at any time with a simple restart. Your data and configurations remain intact at all times.

    Merge

    The merging of two independent Atlassian instances does not sound particularly spectacular at first. However, the actual merging, for example of an existing on-prem system (or cloud system) and a new system on a “Teamworkx Cloud Hosted” instance, is usually a highly complex matter and should only be done under expert guidance if possible. catworkx has many years of experience in this field and has successfully implemented numerous merge projects.

    Atlassian Data Center

    The Teamworkx Cloud Hosted makes Atlassian Data Center uncomplicated. You need more load distribution, more high availability? The number of Atlassian Data Center Nodes can be optimized at any time without interruption of operations.

    Expert Workshop / Health Check

    This workshop format offers the ideal framework for discussing questions regarding an existing Atlassian implementation in detail with experts and to develop suitable procedures and implementation strategies. This allows an implicit or explicit “Health Check” of an existing environment to be performed. This workshop can also be used to define specific activities or be “help for self-help”.