Jira Cloud – Project Management on Cloud No. 7
Project Management does not have to be complicated. Discover how you can bring transparency, efficiency, and fun into your daily project work with Jira and Confluence Cloud in just a few steps.
Pole position for better customer satisfaction – Service Request Management with JSM & Confluence
Pole position for better customer satisfaction – Service Request Management with JSM & Confluence A large proportion of customer enquiries are still sent to service staff by e-mail, often in an untargeted manner. An intelligent service desk such as Jira Service Management provides out-of-the-box help: It already filters the requests to the technical staff through…
Next Generation ITSM with Jira Service Management by Atlassian
With the launch of Jira Service Management, Atlassian associates three core messages: “Deliver value fast”, “Make work visible” and “Dev + Ops that flows”. The goal is to deliver high velocity IT service management. But what exactly does this look like? What changes and additions has Atlassian provided with Jira Service Management – this question is explored by Dr. Wolfgang Tank, CIO and Co-Founder catworkx, in our webinar.
This webinar will be held in German.
Incident Handling with Jira Service Management: Now what belongs together grows together
With the expansion and rebranding of Jira Service Desk to Jira Service Management, Atlassian has created a tool for service management at high velocity. In this webinar, Dr. Wolfgang Tank, Co-Founder and CIO catworkx GmbH, will present the new features of this ITSM solution.
CASV2020: Austrian Standards – From Quality Management to Knowledge Management
Use of Confluence as a platform for all aspects of quality management such as document management, processes and mapping of innovation management. In his presentation, Robert März, Process and Quality Manager, Austrian Standards, Certified Scrum Master Lean/SixSigma Greenbelt, will present an integral approach for organization-wide use.
CASV2020: How OSRAM Continental takes project management to the next level with BigPicture
Managing multiple, sometimes dispersed teams in different parts of the world is quite a challenge – especially when these teams are developing state-of-the-art technologies. In their joint presentation, Daniel Kreutzer (OSRAM Continental) and Paweł Guz (SoftwarePlant) will explain how BigPicture for Jira has helped the company, founded by the two global pioneers of lighting and automotive technology, move from traditional tools and cumbersome management routines to a world of clarity, seamless communication and efficient resource allocation.