With the expansion and rebranding of Jira Service Desk to Jira Service Management, Atlassian has created a tool for service management at high velocity. In this webinar, Dr. Wolfgang Tank, Co-Founder and CIO catworkx GmbH, will present the new features of this ITSM solution.
Free catworkx Round Table on ITSM with Jira Service Desk with Dr. Wolfgang Tank speaker: Dr. Wolfgang Tank, CIO & Co-Founder, catworkx Dr. Wolfgang Tank has many years of experience in the field of ITSM and in the use of Atlassian Jira Service Desk in companies. At the Round Table, he will present use cases…
After the successful start of our first Business Breakfast over the roofs of Winterthur in December, we again invite you to a breakfast buffet, great lectures and networking. On Wednesday, April 03, 2019 from 08:30 to 11:00 we will listen to interesting lectures under the motto “Expectation management – a basis for healthy relationships”. “How…
Do you want to introduce or optimise IT service management? Then use our free catworkx Round Table in Vienna on 27 February 2020 to exchange experiences and ideas. Our Jira Service Desk specialist will present use cases that are tailored to the most diverse business requirements. Speaker: Richard Federa is Atlassian Senior Expert at catworkx…
For four applications Atlassian has published new releases in August 2020. In our overview, we have compiled the new features of Jira Software Server 8.12, Jira Service Desk 4.12, Confluence 7.7, Bitbucket 7.5 – both in the server and data center versions.
For four applications Atlassian has published new releases in August 2020. In our overview, we have compiled the new features of Jira Software Server 8.12, Jira Service Desk 4.12, Confluence 7.7, Bitbucket 7.5 – both in the server and data center versions.
In July 2020, Atlassian released new releases for Jira Software, Jira Service Desk and Bitbucket – both in the server and data center versions. We have summarized the most important improvements and new features for you.
Jira Service Desk Data Center is an ITSM enterprise solution that provides high availability and meets stringent security and compliance requirements. The IT departments of large companies are often faced with the challenge of meeting additional requirements for security, stability and performance as they continue to grow. This is exactly where Jira supports Service Desk in the data center version.
At the end of October 2019, Atlassian released two new enterprise releases, Jira Software 8.5 and Jira Service Desk 4.5. Both versions have been delivered for the deployment options Server and Data Center and combine as Enterprise Releases important bug fixes and features from previous updates.
In a large Jira instance or in a large Jira Service Desk, thousands of new projects and issues accumulate over time. If Jira or Jira Service Desk grows rapidly, this can slow down the search and also the re-indexing of a Jira instance takes more time. Although Jira allows to close and archive whole projects, this is not possible with single issues within a project. With the release of Jira Software 8.4 for data centers and Jira Service Desk 4.4 for data centers, Atlassian now introduces the ability to archive issues.