Round Table: ITSM with Jira Service Desk

Free catworkx Round Table on ITSM with Jira Service Desk with Dr. Wolfgang Tank speaker: Dr. Wolfgang Tank, CIO & Co-Founder, catworkx Dr. Wolfgang Tank has many years of experience in the field of ITSM and in the use of Atlassian Jira Service Desk in companies. At the Round Table, he will present use cases…

2nd catworkx Business Breakfast in Winterthur

After the successful start of our first Business Breakfast over the roofs of Winterthur in December, we again invite you to a breakfast buffet, great lectures and networking. On Wednesday, April 03, 2019 from 08:30 to 11:00 we will listen to interesting lectures under the motto “Expectation management – a basis for healthy relationships”. “How…

5 Reasons for Jira Service Desk Data Center

Jira Service Desk Data Center is an ITSM enterprise solution that provides high availability and meets stringent security and compliance requirements. The IT departments of large companies are often faced with the challenge of meeting additional requirements for security, stability and performance as they continue to grow. This is exactly where Jira supports Service Desk in the data center version.

News: Archiving issues in the data center version of Jira Software and Jira Service Desk

In a large Jira instance or in a large Jira Service Desk, thousands of new projects and issues accumulate over time. If Jira or Jira Service Desk grows rapidly, this can slow down the search and also the re-indexing of a Jira instance takes more time. Although Jira allows to close and archive whole projects, this is not possible with single issues within a project. With the release of Jira Software 8.4 for data centers and Jira Service Desk 4.4 for data centers, Atlassian now introduces the ability to archive issues.