With the expansion and rebranding of Jira Service Desk to Jira Service Management, Atlassian has created a tool for service management at high velocity. In this webinar, Dr. Wolfgang Tank, Co-Founder and CIO catworkx GmbH, will present the new features of this ITSM solution.
Atlassian has renamed its popular ITSM solution Jira Service Desk (JSD) to Jira Service Management (JSM) and has added many new features. “High-velocity ITSM, powered by Jira,” is how Atlassian describes the product released on November 9, 2020 in the official announcement. Based on the power of Jira and key DevOps and Agile principles, JSM was designed to accelerate and optimize team collaboration. Development, IT operations and business teams thus benefit equally from the modern, lean ITSM solution.
Free catworkx Round Table on ITSM with Jira Service Desk with Dr. Wolfgang Tank speaker: Dr. Wolfgang Tank, CIO & Co-Founder, catworkx Dr. Wolfgang Tank has many years of experience in the field of ITSM and in the use of Atlassian Jira Service Desk in companies. At the Round Table, he will present use cases…
After the successful start of our first Business Breakfast over the roofs of Winterthur in December, we again invite you to a breakfast buffet, great lectures and networking. On Wednesday, April 03, 2019 from 08:30 to 11:00 we will listen to interesting lectures under the motto “Expectation management – a basis for healthy relationships”. “How…
Do you want to introduce or optimise IT service management? Then use our free catworkx Round Table in Vienna on 27 February 2020 to exchange experiences and ideas. Our Jira Service Desk specialist will present use cases that are tailored to the most diverse business requirements. Speaker: Richard Federa is Atlassian Senior Expert at catworkx…
For four applications Atlassian has published new releases in August 2020. In our overview, we have compiled the new features of Jira Software Server 8.12, Jira Service Desk 4.12, Confluence 7.7, Bitbucket 7.5 – both in the server and data center versions.
For four applications Atlassian has published new releases in August 2020. In our overview, we have compiled the new features of Jira Software Server 8.12, Jira Service Desk 4.12, Confluence 7.7, Bitbucket 7.5 – both in the server and data center versions.
In July 2020, Atlassian released new releases for Jira Software, Jira Service Desk and Bitbucket – both in the server and data center versions. We have summarized the most important improvements and new features for you.
Jira Service Desk Data Center is an ITSM enterprise solution that provides high availability and meets stringent security and compliance requirements. The IT departments of large companies are often faced with the challenge of meeting additional requirements for security, stability and performance as they continue to grow. This is exactly where Jira supports Service Desk in the data center version.
The spring is peppered with numerous product updates. In March, Atlassian released additional updates for the Bitbucket Server & Data Center 7.0, Jira Software Server & Data Center 8.8, Jira Service Desk Server & Data Center 4.8 and Portfolio for Jira Server & Data Center 3.22 products. Find out more about the new features of the Atlassian tools below.