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Privacy Policy

In the following we inform you about the collection of personal data when using our website(s). Personal data are all data that can be personally related to you, e.g. name, address, e-mail addresses, user behavior. We have taken extensive technical and operational precautions to protect your data from accidental or deliberate manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.

Person in charge of data processing:

The person responsible according to Article 4 paragraph 7 of the EU General Data Protection Regulation (GDPR) is catworkx GmbH, Schellerdamm 16, 21079 Hamburg, [Email protection active, please enable JavaScript.] (see site notice). 

How to contact the Data Protection Officer:
You can reach our Data Protection Officer at [Email protection active, please enable JavaScript.] and via our postal address with the addition "for the attention of the Data Protection Officer". 

Your rights:

You have the following rights in relation to the personal data concerning you:

General rights:
You have a right to access, rectification, deletion, restriction of processing, opposition to processing and data transferability. If processing is based on your consent, you have the right to revoke this consent with future effect.

Rights regarding data processing according to legitimate interest:
Under Article 21 paragraph 1 of the GDPR, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you on the basis of Article 6 paragraph 1 (e) GDPR (data processing in the public interest) or Article 6 paragraph 1 (f) GDPR (data processing to safeguard a legitimate interest); this also applies to profiling based on this provision. In the event of your objection, we will no longer process your personal data, unless we can provide compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Rights regarding direct marketing:
If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, in so far as it is related to such direct marketing, in accordance with Article 21 paragraph 2 of the GDPR.

If you object to processing for the purpose of direct marketing, we will no longer process your personal data for these purposes.

Right of appeal to a regulatory body:
You also have the right to complain to a competent data protection regulatory authority about the processing of your personal data by us.

Collection of personal data when visiting our website:

In the case of purely informational use of the website, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security. The legal basis for this is Article 6 paragraph 1 (f) GDPR:

IP address of your request, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system and its interface, language and version of the browser software.

Contact by e-mail or contact form:
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. Insofar as we ask for input via our contact form, which is not necessary for contacting us, we have always marked these as optional. This information serves us to specify your request and to improve the processing of this request. Communication of this information is expressly on a voluntary basis and with your consent, Article 6 paragraph 1 (a) GDPR. Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also agree that we may contact you via this communication channel in order to answer your request. You can of course revoke this consent at any time in the future.

We delete the data arising in this connection after storage is no longer required, or restrict processing if there are legal storage obligations. 

catworkx Ticket System - https://jira.catworkx.de:
As a customer you have the possibility to register with us and create a customer account. The customer account gives you access to our support system. For the registration we collect and store the following data from you: title, first name, last name, e-mail (user name), password.

We use the so-called double-opt-in procedure for registration, i.e. your registration is not complete until you have confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose. The provision of the above-mentioned data is obligatory; you can provide all further information voluntarily by using our portal.

After successful registration you will receive personal, password-protected access and can view and manage the data you have stored. Registration is voluntary, but may be a prerequisite for using our services.

If you use our portal, we store the data required for the fulfilment of the contract, including details of the method of payment, if applicable, until you finally delete your access. Furthermore, we store the voluntary data provided by you for the time of your use of the portal, unless you delete them first. You can manage and change all information in the protected customer area. Legal basis is Article 6 paragraph 1 (a), (b) and (f) GDPR. 


catworkx Project System - 
https://confluence.catworkx.de:
As a customer you have the possibility to register with us and create a customer account. The customer account gives you access to our Wiki system. For the registration we collect and store the following data from you: title, first name, last name, e-mail (user name), password.

We use the so-called double-opt-in procedure for registration, i.e. your registration is not complete until you have confirmed your registration by clicking on the link contained in a confirmation e-mail sent to you for this purpose. The provision of the above-mentioned data is obligatory; you can provide all further information voluntarily by using our portal.

After successful registration you will receive personal, password-protected access and can view and manage the data you have stored. Registration is voluntary, but may be a prerequisite for using our services.

If you use our portal, we store the data required for the fulfilment of the contract, including details of the method of payment, if applicable, until you finally delete your access. Furthermore, we store the voluntary data provided by you for the time of your use of the portal, unless you delete them first. You can manage and change all information in the protected customer area. Legal basis is Article 6 paragraph 1 (a), (b) and (f) GDPR. 

Events - https://events.catworkx.com:
You have the possibility to register for various events (webinars, trainings, events etc.) via our website or our catworkx event & ticket portal. Certain personal information is required for registration. When you register for an event via our website, we collect the following data from you: name, first name, business e-mail address, address and a password

After successful registration you will receive personal, password-protected access and can view and manage the data you have stored. Registration is voluntary, but may be a prerequisite for using our services.

If you use our portal, we store the data required for the fulfilment of the contract, including details of the method of payment, if applicable, until you finally delete your access. Furthermore, we store the voluntary data provided by you for the time of your use of the portal, unless you delete them first. You can manage and change all information in the protected customer area. Legal basis is Article 6 paragraph 1 (a), (b) and (f) GDPR.

Trainings - https://trainings.catworkx.com:
You have the possibility to register for various events (webinars, trainings, events etc.) via our website or our catworkx event & ticket portal. Certain personal information is required for registration. When you register for an event via our website, we collect the following data from you: name, first name, business e-mail address, address and a password

After successful registration you will receive personal, password-protected access and can view and manage the data you have stored. Registration is voluntary, but may be a prerequisite for using our services.

If you use our portal, we store the data required for the fulfilment of the contract, including details of the method of payment, if applicable, until you finally delete your access. Furthermore, we store the voluntary data provided by you for the time of your use of the portal, unless you delete them first. You can manage and change all information in the protected customer area. Legal basis is Article 6 paragraph 1 (a), (b) and (f) GDPR.

In order to provide the virtual test environment, we share the name, first name and email address of the course participants with the company CloudShare. We also pass on this information to the company Atlassian for the preparation of the certificates of participation. 

Offers - https://offers.catworkx.com:
You have the possibility to register for various events (webinars, trainings, events etc.) via our website or our catworkx event & ticket portal. Certain personal information is required for registration. When you register for an event via our website, we collect the following data from you: name, first name, business e-mail address, address and a password

After successful registration you will receive personal, password-protected access and can view and manage the data you have stored. Registration is voluntary, but may be a prerequisite for using our services.

If you use our portal, we store the data required for the fulfilment of the contract, including details of the method of payment, if applicable, until you finally delete your access. Furthermore, we store the voluntary data provided by you for the time of your use of the portal, unless you delete them first. You can manage and change all information in the protected customer area. Legal basis is Article 6 paragraph 1 (a), (b) and (f) GDPR.

catworkx Documentation - https://documentation.catworkx.com:
This website does not offer a customer-related login. For this reason, the website is used purely for informational purposes.

We therefore only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security. The legal basis for this is Article 6 paragraph 1 (f) GDPR:

IP address of your request, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system and its interface, language and version of the browser software.

Applications:
You can apply to our company electronically, especially via e-mail. We will of course use your details exclusively for processing your application and will not pass them on to third parties. Please note that unencrypted e-mails are not transmitted in an access-protected manner. 

If you have applied for a specific position and it has already been filled or if we consider you equally or even better suited for another position, we would like to forward your application within the company. Please let us know if you do not agree to this. 

Your personal data will be deleted immediately after completion of the application process, or after a maximum of 6 months, unless you have given us your express consent to store your data for a longer period or a contract has been concluded. Legal basis is Article 6 paragraph 1 (a), (b) and (f) GDPR and § 26 Federal Data Protection Act.

Use of cookies:

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard disk, assigned to the browser you are using, and through which certain information flows to the site that sets the cookie. Cookies cannot run programs or deliver viruses to your computer. They serve to make the Internet offer more user-friendly and effective as a whole. We also use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.

This website uses the following types of cookies, the scope and function of which are explained below:

Transient cookies:
These cookies are automatically deleted when you close the browser. This includes in particular cookies that store the language of the website. catworkx does not use session cookies as opposed to other providers.

Persistent cookies:
These cookies are automatically deleted after a preset period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

Flash Cookies:
catworkx does not use Flash content on its websites. For this reason, no Flash cookies are collected.

Prevention of cookies:
You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may then not be able to use all the functions of this website.

Legal basis and storage period:

The legal bases for possible processing of personal data and their storage periods vary and are presented in the following sections.

Website analysis:
catworkx does not use any analysis tools for the website. The only analysis is in case of an error on the website. The following data is collected to perform an error analysis. The error analysis is only possible for 7 days, because after 7 days all log files of the website are deleted. 

IP address of your request, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system and its interface, language and version of the browser software.

YouTube:
We are interested in providing you with a wide range of multimedia information. Therefore, we integrate videos from YouTube (YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066 USA). The legal basis for this is Article 6 paragraph 1 (f) GDPR.

The integration takes place in the extended data protection mode or the no-cookie solution, i.e. only when the video is played are cookies and pixel tags set by YouTube to personalize advertising and search results.

When the YouTube video is played, the following data is transmitted to Google as the YouTube operator:

  • the IP address
  • the specific address of the page called up on our website
  • the transmitted identification of the browser
  • system date and time of the call 
  • already existing cookies, by which your browser can be clearly identified

Google as the operator of YouTube is solely responsible for this data processing. You can find further information here.

We would like to point out that Google may receive further data on cookies already stored by you. The extent to which these are used by Google is beyond our control.
You will find the privacy policy of YouTube here.

Data transmission:
As a matter of principle, your data will not be transferred to third parties, unless we are legally obliged to do so, or the transfer of data is necessary for the execution of the contractual relationship, or you have expressly consented to the transfer of your data in advance. 

External service providers and partner companies only receive your data as far as this is necessary for the processing of contractual relationships. In these cases the extent of the transmitted data is limited to the minimum necessary. Insofar as our service providers come into contact with your personal data, we ensure within the scope of the order processing in accordance with Article 28 GDPR that they comply with the provisions of the data protection laws in the same way. Please also note the respective data protection notices of the providers. The respective service provider is responsible for the contents of external services, whereby we check the services for compliance with the legal requirements within the bounds of what is reasonable.

It is important to us to process your data within the EU / EEA. However, it may happen that we use service providers who process data outside the EU / EEA. In these cases, we ensure that an adequate level of data protection is established at the recipient before your personal data is transferred. This means that through EU standard contracts or an adequacy decision, such as the EU Privacy Shield, a level of data protection is achieved that is comparable to the standards within the EU.

Data security:
We have taken extensive technical and operational precautions to protect your data from accidental or deliberate manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.

Links to other websites:
Our websites may contain links to websites of other providers. We would like to point out that this data protection declaration applies exclusively to the websites of catworkx GmbH, catworkx AG (Germany, Austria & Switzerland). We have no influence on and do not control the adherence of other providers to the applicable data protection regulations. 
 

Changes to the privacy policy:

We reserve the right to change or adapt this data protection declaration at any time in accordance with the applicable data protection regulations.
As of May 2018.

Contact:
catworkx GmbH
Schellerdamm 16
21079 Hamburg, Germany

Tel: +49 40 890646-0
E-Mail: [Email protection active, please enable JavaScript.]

Our external data protection officer will be happy to answer your questions, just contact us.