bb Webinar Teamworkx Cloud

Simple. Secure. Self-determined – Jira in the Hybrid Cloud!

Minimize administrative efforts, reduce internal operating costs, update service at your own pace – with “Teamworkx Cloud Hosted” catworkx offers an alternative operating option for Atlassian customers who neither want to do without their proven on-premises functionalities nor want to operate their own infrastructure. Learn in our webinar on demand, which advantages Teamworkx Cloud Hosted…

Kitchen Talk: Jira Service Management - ITSM, that works!

Kitchen Talk: Jira Service Management – ITSM, that works!

In our new webcast format called “Kitchen Talk”, we discuss the expanded possibilities for ITSM that Atlassian has embarked on with the launch of Jira Service Management (JSM). Dr. Wolfgang Tank (CIO and Co-Founder, catworkx) and Lütfiye Hofmann (Project Manager Business Relationship Management, catworkx) present you with a clear overview of the different application areas and integrations that JSM provides. They also give you an insight into our recipes for success for ITSM, with which catworkx has solved customer-specific challenges.

Agility with OKR and Jira Align

Webinar on demand: Enterprise Agility with OKR and Jira Align

Objectives and Key Results (OKR) is a modern, agile and, above all, measurable management method for people management that supports companies in implementing their visions, strategies and plans in a targeted manner. In our webinar on demand, experts Joachim Fuchs (Atlassian) and Christoph Piotrowski (catworkx) will show you in a demo the basics of this method and how the implementation can be controlled and visualized with Jira Align.

Service Request Management mit Jira

Pole position for better customer satisfaction – Service Request Management with JSM & Confluence

Pole position for better customer satisfaction – Service Request Management with JSM & Confluence A large proportion of customer enquiries are still sent to service staff by e-mail, often in an untargeted manner. An intelligent service desk such as Jira Service Management provides out-of-the-box help: It already filters the requests to the technical staff through…